What areas do you serve?
Can I choose my own caregiver?
Who pays the caregiver?
Are the caregivers your employees?
Are you licensed by the state of Ohio?
What happens in case of an emergency after business hours?
Do you do free in home assessments?
Do family members need to be present at the home assessment?
Who performs the assessment?
Normally one of our experienced office staff will meet with the Client or their family in home, hospital, or rehab center to discuss our services, so we can develop a personalized care plan.
How are your services paid for?
What kind of screening is performed on your caregivers?
All of our caregivers go through the following rigorous process:
- Phone interview
- In-person interview
- Caregiver exam
- Reference checks
- DMV check
- Criminal background checks
What is the caregiver dress code?
Our caregivers will dress in a professional manner including their ID badge.
Do you charge overtime on weekends?
No, we charge an hourly rate based on the number of hours you are requesting.
Do you charge overtime on holidays?
Time and a half is charged for all holidays.
Is Taylor Made Home Care a franchise?
No, Taylor Made Home Care LLC is a locally owned and operated business.